FAQ

Where is Natural Playbox located?

We are an online shop based in Fort Lauderdale, FL, USA.

Where do you ship to?

We ship within the United States, and Canada at this time. For international shipping, please fill out the contact form and we might be able to make an exception depending on the country.

When will my order ship?

We ship out orders within 1-5 business days.

Do you offer free shipping?

We offer free shipping within the US only.

What is your return policy?

We don’t accept returns, exchanges, or cancellations, but please contact us if you have any problems with your order. Gift cards are non-refundable.

When will items be restocked?

If a product you are interested in is out of stock, feel free to contact us at support@naturalplaybox.com and we may be able to give you an estimate of when the item(s) will be restocked.